We thank you for your patience with deliveries during this period of uncertainty as delays are expected to occur.

** We strive to pack and send your orders daily, but this can not currently be guaranteed. Please note that once you receive your shipping confirmation from us, the parcel is now with AusPost and it is out of our control when you parcel will arrive.

How Covid-19 is affecting your online order and delivery....

To minimise the risk of contracting or spreading coronavirus, all parcels – be it at a post office or at a residence – will no longer require a signature for delivery or collection (an Australia Post staff member will ask and record your name and sign on your behalf)

If you would prefer to not have any contact with the postie, please make a note for parcel to be left at door in the notes section when completing your order. Please note, this will need to be a safe location that you are happy for the parcel to be left unattended, as we will be unable to take responsibility when there has been a request for parcel to be left without signature.

Our cots are available for in-store pick up only. If you require any further information please do not hesitate to contact us via email, shop@augieandmay.com.

Email confirmation will be sent with tracking information once your order has been dispatched. If you did not receive this email, firstly check your junk mail, If you still have not received it, please contact us directly via email or phone call.

All orders sent with signature on delivery unless at the request of recipient.

Australia Wide

Express orders should be received next day within metro areas

INTERNATIONAL

Shipping times are within metropolitan areas and exclude time in customs if applicable and may be subject to delay due to causes outside of our control.

Standard estimated 3-10 Business Days

Express estimated 2-4 business days

Please note as the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these may be necessary to release your order from customs on arrival. 

Please contact us if you require more information