All items purchased at full price may be returned for a store credit (valid 12 months) or exchange within 14 days of purchase with proof of purchase.
Clothing and accessory items purchased on sale may be exchanged for size or, if size is unavailable, for another item. However, discounted items marked FINAL SALE or purchased during sales on sale periods are not eligible for exchange.
No exchange on sale homeware or furniture products.
For hygiene reasons intimates and swimwear may not be exchanged.
Please note we do not offer refunds (ACCC).
To make an exchange please email firstname.lastname@example.org with all your order details. (please do not message via socials)
Once approved, please send your item back, including pre-paid return postage bag, to:
Items must be returned in original condition, with tags, and it is senders responsibility to ensure safe return of good.
Items returned without authorisation will not be accepted.
**return postage is at senders cost